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ResourceSupplier Engagement Model rob02 days 14 hours ago
PageThe Standard+Case approach to response management rob012 weeks 1 day ago
PageTipu: a method for service management Continual Service Improvement (CSI) rob714 weeks 6 days ago
PageThe Kamu Project: capture the improvements to ITSM, DevOps and Agile that come from learning from each other. rob014 weeks 6 days ago
PageKamu: improvements to ITSM (and one day ITIL), Agile and DevOps rob017 weeks 1 day ago
PageResources for Basic Service Management rob017 weeks 1 day ago
PageBSM: Welcome to Basic Service Management rob017 weeks 1 day ago
ResourceService catalogue samples rob017 weeks 1 day ago
PageCynefin and Standard+Case rob017 weeks 1 day ago
PageDeriving a set of Case principles from AntiFragile rob017 weeks 1 day ago
PageIntroducing Standard+Case rob017 weeks 1 day ago
ResourceThe Tipu Framework rob017 weeks 1 day ago
ResourceA simple policy mechanism rob017 weeks 1 day ago
ResourceA basic taxonomy for service records (tickets) rob017 weeks 1 day ago
ResourceA basic service management model rob017 weeks 1 day ago
PageGestión Esencial de Servicios - el libro rob020 weeks 2 days ago
PageTipu resources rob030 weeks 5 days ago
ChecklistOperational acceptance of a new service rob037 weeks 1 day ago
PageWhat Kamu means rob049 weeks 13 hours ago
PageA Standard+Case Tale rob049 weeks 3 days ago
PageRebranding Standard+Case rob050 weeks 4 hours ago
PageBasic principles of checklists admin01 year 7 weeks ago
PagePlus! Standard+Case - the book rob01 year 30 weeks ago
PageBSM: Basic Service Management - the book rob01 year 34 weeks ago
Forum topicEasy Tipu rob02 years 3 weeks ago