Recent posts

TypePostAuthorRepliesLast updated
PageThe Standard+Case approach to response management rob08 weeks 2 days ago
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PagePlus! Standard+Case - the book rob01 year 22 weeks ago
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PageBasic principles of checklists admin02 years 19 weeks ago
PageTipu: a method for service management Continual Service Improvement (CSI) rob72 years 39 weeks ago
PageThe Kamu Project: capture the improvements to ITSM, DevOps and Agile that come from learning from each other. rob02 years 39 weeks ago
PageKamu: improvements to ITSM (and one day ITIL), Agile and DevOps rob02 years 42 weeks ago
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PageBSM: Welcome to Basic Service Management rob02 years 42 weeks ago
ResourceService catalogue samples rob02 years 42 weeks ago
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PageIntroducing Standard+Case rob02 years 42 weeks ago
ResourceThe Tipu Framework rob02 years 42 weeks ago
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ResourceA basic taxonomy for service records (tickets) rob02 years 42 weeks ago
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PageGestión Esencial de Servicios - el libro rob02 years 45 weeks ago
PageTipu resources rob03 years 3 weeks ago
ChecklistOperational acceptance of a new service rob03 years 10 weeks ago
PageWhat Kamu means rob03 years 21 weeks ago
PageA Standard+Case Tale rob03 years 22 weeks ago
PageRebranding Standard+Case rob03 years 22 weeks ago