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ResourceSupplier Engagement Model rob01 week 3 days ago
PageThe Standard+Case approach to response management rob015 weeks 5 days ago
PageTipu: a method for service management Continual Service Improvement (CSI) rob718 weeks 3 days ago
PageThe Kamu Project: capture the improvements to ITSM, DevOps and Agile that come from learning from each other. rob018 weeks 3 days ago
PageKamu: improvements to ITSM (and one day ITIL), Agile and DevOps rob020 weeks 5 days ago
PageResources for Basic Service Management rob020 weeks 5 days ago
PageBSM: Welcome to Basic Service Management rob020 weeks 5 days ago
ResourceService catalogue samples rob020 weeks 6 days ago
PageCynefin and Standard+Case rob020 weeks 6 days ago
PageDeriving a set of Case principles from AntiFragile rob020 weeks 6 days ago
PageIntroducing Standard+Case rob020 weeks 6 days ago
ResourceThe Tipu Framework rob020 weeks 6 days ago
ResourceA simple policy mechanism rob020 weeks 6 days ago
ResourceA basic taxonomy for service records (tickets) rob020 weeks 6 days ago
ResourceA basic service management model rob020 weeks 6 days ago
PageGestión Esencial de Servicios - el libro rob024 weeks 1 hour ago
PageTipu resources rob034 weeks 3 days ago
ChecklistOperational acceptance of a new service rob040 weeks 6 days ago
PageWhat Kamu means rob01 year 4 days ago
PageA Standard+Case Tale rob01 year 6 days ago
PageRebranding Standard+Case rob01 year 1 week ago
PageBasic principles of checklists admin01 year 10 weeks ago
PagePlus! Standard+Case - the book rob01 year 34 weeks ago
PageBSM: Basic Service Management - the book rob01 year 38 weeks ago
Forum topicEasy Tipu rob02 years 6 weeks ago